Terms & Conditions

Terms & Conditions

1. General information

This e-commerce website “LOL” is operated by:

  • Company name: [COMPANY NAME]
  • Registered office: [ADDRESS]
  • VAT number: [VAT NUMBER]
  • Email: [EMAIL]

Access to and use of the website imply acceptance of these Terms and Conditions.

 

 

2. Scope of the service

LOL is an online sales platform for clothing, accessories, jewelry, and fashion items.

All products are described in their respective product pages. Images are for illustrative purposes and may differ slightly from the actual product.

 

 

3. Registration and purchase

Purchases can be made with or without registration.

The customer agrees to provide true and complete information. LOL is not responsible for errors resulting from incorrect information entered by the user.

 

 

4. Prices and payments

All prices are stated in Euros (€) and include VAT, unless otherwise specified.

Accepted payment methods:

  • Credit/debit cards
  • PayPal
  • Other methods indicated at checkout

LOL reserves the right to modify prices at any time, without affecting orders that have already been confirmed.

 

 

5. Shippings

Shipments are carried out via selected couriers.

Average delivery times:

  • Italy: 2–5 working days
  • EU: 3–7 working days

Delivery times are indicative and may vary due to external factors (courier delays, holidays, etc.).

Shipping costs are displayed at checkout.

 

 

6. Right of withdrawal

In accordance with applicable European legislation, the customer has the right to withdraw from the purchase within 14 days of receiving the product, without providing any reason.

To exercise the right of withdrawal, the customer must send a notice to:
📧 [EMAIL]

Return conditions:

  • The product must be intact
  • It must not have been used
  • It must be returned in its original packaging

Return shipping costs are borne by the customer, unless otherwise stated.

The refund will be issued within 14 days of receiving the returned item.

 

 

7. Defective or incorrect products

In the event of a defective or incorrect product, the customer must contact LOL within 48 hours of receipt.

A replacement or refund will be provided at no additional cost.

 

 

8. Liability

LOL is not responsible for:

  • misuse of the products
  • indirect damages resulting from the use of the website
  • service interruptions due to technical issues or force majeure

 

 

9. Intellectual property

All content on the website (texts, images, logos, graphics) is the property of LOL or its respective licensors and may not be copied or used without authorization.

 

 

10. Privacy

The processing of personal data is carried out in accordance with the applicable GDPR regulations.

For more information, please refer to the Privacy Policy.

 

 

11. Changes to the terms

LOL reserves the right to modify these Terms and Conditions at any time. Any changes will be published on this page.

 

 

12. Governing law

These Terms are governed by Italian law.

For any dispute, the consumer’s court of jurisdiction shall apply.